Your Computer
In order to operate the PackRat software properly, your computer must operate using Windows 2000/2003/NT/XP systems.
We also suggest for optimal use, that you use a broadband Internet connection. Slower connections will work, but may take considerable more time for the upload. If you are using a 56k dial up connection, please be sure to disable call waiting on your telephone line. For most phone companies this means dialling dial #43# on your voice phone to prevent the possible interuption of the upload.
Please note that PackRat does not work with UNIX (Linux) or Macintosh operating systems at this time. Please check back with us frequently as we are adding this capability soon.
Web Browser
Versions
PackRat software works with most current web browsers, including Microsoft Internet Explorer 5.5 (or higher versions), Firefox, Mozilla, and Opera 8. Please note, we do not support Netscape Navigator!You can check which browser version you have by clicking on the "Help" menu on the top menu bar and clicking on "About...". Using the most recent version of one of these browsers will help ensure a trouble-free experience.
To download the most recent versions of these browsers, click on:
Javascript
Your browser should be set to enable JavaScript. For most browsers, JavaScript is considered medium security and turned on by default. However, If you work in an office that has a computer system administrator that has tight security protocols in place, be sure to get with them to properly configure this setting.
To accomplish this in Netscape Navigator, you typically:
- Pull down the "Edit" menu
- Click on "Preferences"
- Select "Advanced"
- Check the "Enable JavaScript" check box.
In Internet Explorer, enabling JavaScript varies by version. To accomplish this in IE 5.5 or newer versions:
- Pull down the "Tools" menu
- Click on "Internet Options"
- Select the Security tab
- Click the "Internet zone" icon
- Click the "Custom Level" button
- Scroll down the Settings list to the Scripting item. (You may need to double-click on icons to expand lists).
- Under the "Scripting" item, choose the Enable radio button for "Active Scripting"
- Click OK and Yes to confirm and close the Security Settings dialog box
- Click OK again to close the Internet Options dialog box
- Refresh the current page by either pressing the F5 button or by pulling down the "View" menu and selecting "Refresh".
Plug Ins
Adobe Acrobat Reader
Most PackRat User Guides and Help documents are provided online as Adobe Acrobat files. The Adobe Acrobat Reader is free to the public and lets you view and print these files. Be sure to install Adobe Acrobat Reader version 5 or higher to be able to open these documents.
To test your system for the Adobe Acrobat Reader, click here. A document should open in the Acrobat Reader if this plug-in is installed on your system.
If a document does not open, you do not have this plug-in installed on your system. You can download the free plug-in by clicking Acrobat Reader now. The download may take up to 15 minutes with a 56k modem connection speed.
